Role: Senior Custodian

Description

Etta Lorne has kept The Penumbra clean, orderly, and quietly functional for decades. She is an aged but remarkably fit woman with exacting standards, a sharp eye for sloppiness, and the calm authority of someone who can manage both a mess and the people making it.

Appearance

  • Gray hair pulled into a tight bun
  • An extremely clean work uniform with not a wrinkle or stain out of place
  • A steady, practical expression that misses very little

Known Information

  • Location: The Penumbra, public restrooms, service corridors, and custodial stations
  • Connections: Custodial crews, floor staff, maintenance workers, long-serving Penumbra employees

Relationships

During Caleb’s reconnaissance, Etta caught him studying the public restroom access points on F1. He bluffed that he ran janitorial operations at a hotel and wanted to see how the Penumbra kept such a tight ship; she indulged the conversation just long enough to make clear she knew her craft better than he did.

Aspects

  • “Cleanliness Is a System”
  • “Sees the Mess Before It Starts”